Privacy Policy

Last updated: May 2026

Cardinal Waste Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for roll-off dumpster rental services.

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit a quote request form (name, phone number, email address, location)
• Call us directly
• Contact us via any other method

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Schedule and coordinate dumpster deliveries and pickups
• Send you confirmations and service-related communications
• Improve our website and services
• Comply with legal obligations

3. Call Tracking

Our website uses CallRail, a call tracking service, to help us understand how customers find us. When you call a number on our site, the call may be routed through a tracking number. Call recordings may be made for quality assurance purposes. CallRail's privacy policy is available at callrail.com/privacy.

4. Google Analytics and Advertising

We use Google Analytics and Google Ads to understand website traffic and measure the effectiveness of our advertising. These services may use cookies to collect information about your visits to our site and other websites. You can opt out of Google Analytics tracking by visiting Google's opt-out page.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (such as call tracking and analytics providers), subject to confidentiality agreements
• Law enforcement or government agencies when required by law

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make such a request, please contact us using the information below.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• By phone: 864-616-7731
• By using the contact form on our website
• By visiting: cardinalwasteservices.com/contact